Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Customer Service Associate

We are looking for a dedicated Customer Service Associate to join the Avis Budget Group team. As a crucial part of our enterprise, you will play a key role in providing exceptional service to our customers, ensuring their experience is positive and memorable.

Key Responsibilities:

  • Assist customers with the return of rental vehicles.
  • Greet customers warmly and handle key exchange procedures.
  • Record vehicle details accurately for documentation.
  • Check vehicles back into the system while delivering top-notch customer service.

What We Offer:

  • Competitive salary with bi-weekly pay structure.
  • Comprehensive on-the-job training and skill enhancement opportunities.
  • Paid time off for work-life balance.
  • Health, dental, and insurance benefits for your well-being.
  • Tax-free benefits for transportation or parking expenses.
  • Retirement benefits and employee discounts for your financial security.

Requirements:

  • High School Diploma or equivalent.
  • Valid Driver’s License for operational tasks.
  • Basic computer skills for data entry and communication.
  • Excellent verbal communication abilities for customer interactions.
  • Flexibility to work outdoors and during various shifts.
  • Prior retail customer service experience is advantageous.

Join Avis Budget Group, a prominent mobility solutions provider, and become a part of our legacy in the industry. Shape your career with us, access a supportive work environment, and explore numerous growth opportunities within our expansive enterprise.