Service Supervisor

  • Castle Residential Management
  • Dania Beach, FL
  • time-alarm-solid 02-09-2024

Job Title: Service Supervisor

Company: Castle Residential Management

Job Type: Full-Time

Salary: Competitive

Position Summary: The Service Supervisor is responsible for overseeing service staff and maintaining the luxurious appearance of the community. They ensure that all maintenance activities uphold a safe living environment for residents. The role involves preparing for resident move-ins and move-outs and handling general household repairs to enhance safety levels.

Responsibilities:

  • Establish and manage a team of qualified and trained teammates.
  • Assist Property Director in hiring, inspecting, counseling, and promoting staff levels.
  • Maintain a safe working environment and educate teammates on safe procedures.
  • Inspect common areas to ensure safety, cleanliness, and meeting organizational standards.
  • Respond to service requests promptly to ensure resident satisfaction.
  • Monitor maintenance schedules and handle emergencies on an on-call basis.
  • Prepare apartments for move-ins after vacancies and ensure compliance with safety regulations.
  • Manage budgets for maintenance equipment and supplies and authorize overtime when needed.
  • Make recommendations for property performance improvements based on business needs.
  • Additional tasks as assigned.

Other Knowledge, Skills, and Abilities:

  • Maintain community quality and provide excellent customer service within budget.
  • Attend required maintenance trainings.
  • Demonstrate exceptional safety skills and motivation.
  • Possess a valid Driver's License and reliable transportation.
  • Ability to prioritize tasks, work in a team setting, and communicate effectively.
  • Professional appearance and demeanor with excellent leadership skills.
  • Hands-on experience with apartment maintenance and tools operation.
  • Flexibility in work schedules and availability for on-call duties.

Crown Residential, LLC. is an equal opportunity employer committed to diversity and inclusion.

Requirements:

  • High school diploma or equivalent.
  • EPA Section 608 HVAC Type I certification.
  • Preferred: Bachelor's degree, previous maintenance supervisory experience, and relevant industry certifications.

Apply now to be part of a dynamic team committed to excellence in service delivery!